Terms And Conditions

Detailed description of goods and/or services

Metal For Ghanzi is the online shop OF DGB (PTY) LTD, a business in the Wine and Spirit industry that markets Wine and Spirits

Delivery policy

Subject to availability and receipt of payment, requests will be processed within 7 working days and delivery confirmed by way of  BEX Waybill (for eg booking number / booking voucher etc). Must mention the use of courier and/or postal services and associated costs, if applicable.

Return and Refunds policy

The provision of goods and services by Metal For Ghanzi, the online shop OF DGB (PTY) LTD is subject to availability. In cases of unavailability, Metal For Ghanzi, the online shop OF DGB (PTY) LTD will refund the client in full within 30 days.   Cancellation of orders by the client will attract a 20% administration fee.

(If appropriate – provide details of your policy regarding damaged goods). Also mention guarantees, warranties, etc.

Payment options accepted

Payment may be made via Visa, MasterCard, Diners or American Express credit cards or by bank transfer into the Metal For Ghanzi, the online shop OF DGB (PTY) LTD bank account, the details of which will be provided on request.

Credit card acquiring and security

Credit card transactions will be acquired for Metal For Ghanzi, the online shop OF DGB (PTY) LTD via Payfast (Pty) Ltd who are the approved payment gateway for Standard Bank of South Africa.   PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no credit card details are stored on the website. Users may go to www.payfast.co.za to view their security certificate and security policy.

Customer details separate from card details

Customer details will be stored by Metal For Ghanzi, the online shop OF DGB (PTY) LTD separately from card details which are entered by the client on Payfast’s secure site. For more detail on Payfast refer to www.payfast.co.za

Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction Currency is South African Rand (ZAR).

Responsibility

Metal For Ghanzi, the online shop OF DGB (PTY) LTD takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods

Country of domicile

This website is governed by the laws of South Africa and Metal For Ghanzi, the online shop OF DGB (PTY) LTD chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature

Variation

Metal For Ghanzi, the online shop OF DGB (PTY) LTD may, in its sole discretion, change this agreement or any part thereof at any time without notice.